In line with the guidelines of the ArcelorMittal Group, the Brazilian Long Carbon units keep ongoing engagement, care and attention initiatives related to local communities. The strategy is to promote dialogue in order to understand expectations and demands related to environmental issues and also topics such as culture, education, social promotion, health and urban infrastructure. Each unit has its own methodology to relate with the communities, monitor impacts and meet demands.

One of the ways to collect the community's perceptions is the Contact Us Chanel. Some of the Long Carbon units also have telephone numbers for direct contact: